# Use Reasons

***

<table data-card-size="large" data-view="cards" data-full-width="false"><thead><tr><th></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Who can use this feature?</strong></td><td><span data-gb-custom-inline data-tag="emoji" data-code="2705">✅</span><mark style="color:orange;">POS Users</mark></td><td></td></tr></tbody></table>

To start using Reasons in the POS, please follow these steps:

1. Open the unTill Air app on your screen.
2. Create any order.
3. Next actions depend on whether you need to make a Void or Discount:

{% tabs %}
{% tab title="To make a Void" %}
* Confirm the order by tapping on :white\_check\_mark:
* Return to this order.
* Tap on a specific item from the order first, and then tap on the Void button.
* Select the Void reason from the pop-up that appeared using the Reason that was recently created in the Back Office.
* Confirm this action.

For more information on how to make a Void, [refer to this page.](../../pos/void)
{% endtab %}

{% tab title="To make a Discount" %}
* Click on a specific item from the order and tap on the Discount button.
* Select the 'Discount reason' from the pop-up that appeared using the Reason that was recently created in the Back Office.
* Confirm this action by clicking :white\_check\_mark:

For more information on how to apply a Discount, [refer to this page.](../discounts/use-discounts)
{% endtab %}
{% endtabs %}

{% hint style="info" %}
**Tip:** To enter the Reason more quickly and conveniently, you can double-tap the required reason in the pop-up.
{% endhint %}

Except the preconfigured Reasons you can type the Reason manually in the designated field.

4. After applying a Reason the Discounts or Voids will be applied.

You can see the Reasons used for Discounts and Voids in the [Discounted articles](../../reports/discounts-reports) and [Voids](../../reports/voids-reports) reports.&#x20;
