Open cash drawer
Who can use this feature?
✅POS Users
If the screen is set to the cash drawer function by checking the corresponding checkbox, POS Users can open it by tapping the relevant button on the control screen.
For more information on how to set the cash drawer function when editing a screen, refer to this page.
Note: You can set up your cash drawer for a printer only when your screen is set to the 'Print to (printer's name) option, otherwise the corresponding checkbox will not appear. So, you cannot use a cash drawer when printing from a QR pop-up.
Once configured, the screen will automatically open the cash drawer for all cash payments.
If the POS Users need to open the cash drawer without making a payment, they can use the 'Open cash drawer' feature.
To use the 'Open cash drawer' feature, please follow these steps:
Open the unTill Air app on your screen.
Navigate to the control screen.
For details about the control screen, refer to this page.
Tap on the 'Open cash drawer' button.
Note: If the POS User has no permission to open the cash drawer set in the Back Office, this button will be disabled. For details on the POS User permissions, refer to this page.
Now, the cash drawer is opened.
If you reopened the order that was paid by cash, the cash drawer will not be opened automatically due to the circumstances when the opening is not needed. If needed, please do this manually and tap on the button 'Open cash drawer' on the control screen.
Location Owners can view reports on the cash drawer openings, including details of the device used, the POS User involved, and the date and time of the action.
For more information about the 'Cash drawer openings' report, refer to this page.
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