Access to unTill Payments
☑️ Location Owners
unTill Payments request
You can request access to the unTill Payments portal either during the final step of the onboarding process after setting up your location, or at any time after activating your subscription. To do so, go to Back Office > unTill Payments and click the "Request access to unTill Payments" button.
Note: If you are using a trial period you will not be able to submit a request for the unTill Payments feature. Please activate your subscription and end the trial period to make such a request.
For more information on how to end a trial period and activate a subscription, refer to this page.
After you submit your request in Back Office, your payments reseller is notified by email. The reseller then reviews your request and, once it is approved, creates a new payments location. After that, the reseller invites you to this newly created payments location. You can track the status of your request in the unTill Payments section.
You will receive an email invitation to access the Payments portal, including a link to continue the onboarding process. To complete the sign-up, you will need to provide your company details, which may already be pre-filled based on the information you previously provided.
For a complete step-by-step guide on how to activate your unTill Payments account, refer to this page in the Payments manual.
Terminal request
To start using unTill Payments, the terminals are required.
- If you work with a Reseller
- If you work directly with unTill Air
Connect your reseller through the 'Need Help?' section in the Back Office. Request them to contact unTill Air representatives to link terminals to your location and arrange their delivery to your location.
Connect with unTill Air representatives through the 'Need Help?' section in the Back Office. Request them to link terminals to your location and arrange their delivery to your location.
For more information on how to set up the terminals, refer to this page.